Friday, July 31, 2009
I believe some of you may be getting ahead of the game here. It is not unusual for 'overseas' mailings to take up to 8 weeks for delivery. That is why you are asked to mail as early as possible when sending overseas. Please understand that we were all delayed with the Just Nan Exchange due to unforeseen circumstances and be patient. I don't think we should ever wait less than six weeks and again, 8 weeks would not seem to me as very unusual. It is of course up to you when you decide to send 'replacement' exchanges, but I really believe it is too early at this point to think any of the Just Nan's are actually lost. We regret delays, but patience is the rule.